How Kooth works

Importantly for the young people, they register anonymously under a 'username' and are not required to provide their real name or contact details - unless they are highly vulnerable or at risk, in which case the counsellor they are working with will request this information.

All case notes and activity is recorded under the usernames.

The counselling team that run Kooth are experienced and qualified therapists and counsellors. All are either accredited or working towards accreditation. The team is lead by a clinical line manager who is a UKCP accredited psychotherapist.

The counsellors meet regularly, receive external clinical supervision and are committed to ongoing learning and improvement

Young people can access a range of counselling and peer support services along with information and advice.

Video produced by www.tonycharlesworthassociates.com

Kooth includes:

• drop in chat with an available counsellor
• booked 1:1 chat with a counsellor
• group chats
• themed message boards
• secure web-based email
• mood diary
• online magazine where young people can find out about local services, events and news that affects them blogging