photo of group of people in counselling A passion for
operating ethical,
high quality,
online mental
health services 		image of inhouse counselling and technology

Counselling


Our long-term aim is to become the company best-known for removing the barriers to achieving emotional and mental health. There remains something of a taboo around this type of ill-health and we believe we can change that by using the unique capabilities of the Internet, by being outcome-focused and by employing the best psychotherapists available.

Online - does it work?


There is a growing body of research evidence* to show that the answer is YES.

Online therapeutic relationships can be as powerful and effective as face to face. Over 80% of the users of our services say they prefer online counselling to any other kind.

We run our counselling teams the right way; regular team meetings, supervision, training and constant online contact with peers and managers, so that working online does not feel lonely or cut off from support.

Starting out as pioneers in this field back in 2001, Xenzone is now one of the most respected operators of online counselling services in the UK.


*for example the work of Terry Hanley, University of Manchester
As an Organisational Member of BACP we are bound by its Ethical Framework for Good Practice in Counselling and Psychotherapy, the Ethical Guidelines for Researching Counselling and Psychotherapy (where organisations undertake research) and subject to the Professional Conduct Procedure for the time being in force.